“The 3 Ways Leaders Can Influence Company Culture” by Claire Lew
She hits on one of the most important parts of Leadership.You have to play by your rules.
You must model the behaviors and basic underlying assumptions you want to be true. One of the greatest shortcomings of a leader is wanting others to do something when she doesn’t practice it herself.
It’s hard. The demands on leadership are often 100X more stressful than those on others in the company. But leadership is usually 100X better equipped with experience, resource and authority to deal with them. This means that people at all levels are often feeling their stress in similar ways. If you’re going to expect them to behave ‘correctly’ then you’d better too. She continues
As the leader, you should be the living embodiment of the basic underlying assumptions you want your culture to have. You should be consciously and intentionally speaking and acting in a way that shows people, ‘This is important to me.’”
Amen! And if you’re finding it (too) hard to do that, then have some empathy for how hard your team must find it. If you’re chronically struggling to fit those standards, consider that those values you’re aiming for might not be right for you or your team (right now) and adapt them for everyone.
I’ve always loved the idea that the most important times to stick to your cultural pillars are when the going gets tough. If it’s really important, if it’s something you believe in, it will be the thing that pulls you through the toughest of times. Claire sums this up with
Basic underlying assumptions are solidified when you act consistently upon them.
The post goes into her thoughts in more detail and I’d highly recommend checking it out and her other writing.